Submit Your Complaint
We value your feedback and are committed to resolving issues quickly and fairly.
How We Handle Complaints
- Recognise & Acknowledge: We’ll confirm receipt of your complaint within 2 working days.
- Review & Investigate: We’ll look into the issue thoroughly and keep you updated.
- Response: You’ll receive a detailed resolution or update within 10 working days.
- Appeal: If you’re not satisfied, you can request a review by senior management.
Your Privacy & What to Expect
Feel Free To Contact Us
All complaints are treated seriously and handled in line with our privacy policy. Your personal information will be used solely for this purpose. See our Privacy Policy for details.
After submission, you’ll get an acknowledgment within 2 working days and a resolution/update within 10 working days.
- Company No: 13860976
- VAT No: 428893645
- DUNS No: 228605454
Contact Us
- 020 3597 5970 / 073 4160 6171
-
info@dictra.co.uk
recruitment@dictra.co.uk -
Station House, 2nd Floor, 1 Pembroke
Broadway, Camberley Surrey GU15 3XD
073 4160 6171
020 3597 5970
info@dictra.co.uk
recruitment@dictra.co.uk
Station House, 2nd Floor, 1 Pembroke
Broadway, Camberley Surrey GU15 3XD
We are regulated to provide TDDI (Treatment of Disease, Disorder, or Injury).
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