Our Story
Who We Are
From Battlefield to Bedside: A New Standard in Care Begins Here
There are few professions that demand more resilience, discipline, and heart than serving in the British Army and even fewer that require the same when the uniform comes off. But for Sophia Devine, founder of Devine Inspired Care & Temporary Recruitment Agency (DICTRA), her story is only just beginning.
After a distinguished 24-year career as a military nurse, serving with the Queen Alexandra’s Royal Army Nursing Corps (QARANC), Sophia is now embarking on a bold and meaningful new chapter: transforming the standards of health and social care in local communities across the UK.Throughout her military career, Sophia delivered expert clinical care under some of the most demanding conditions imaginable from war zones to field hospitals. Her work spanned continents, but one thing remained constant: a relentless dedication to serving others with integrity, empathy, and excellence.
Now, she brings that same commitment home.
DICTRA isn’t just another care agency. It’s a mission. A movement. A promise.
Drawing from decades of hands-on experience, Sophia founded DICTRA with a clear vision:
To create a pioneering, compassionate, and values driven care service that blends military grade professionalism with deep, human-centred support for those who need it most. At its core, DICTRA is guided by the belief that care is more than a checklist. It’s about dignity, consistency, and trust. Every carer and nurse who joins the team is carefully selected not just for their qualifications, but for their character, compassion, and shared dedication to excellence. The result is a care experience that feels deeply personal, yet reliably professional.
“This is not just business it’s a legacy,” Sophia often says.
“It’s about turning decades of duty into daily impact for families, for individuals, and for communities.”
Whether it’s supporting elderly individuals in their own homes, offering complex care, or supplying skilled healthcare professionals to care homes and rehab facilities, DICTRA stands apart for its precision, reliability, and warmth. This venture is also a tribute to every veteran, every patient, every family Sophia has served along the way. It’s a salute to those who deserve not just care, but the very best of it.
Why choose DICTRA?
Because when military values meet compassionate care, the result is a service you can trust without reservation. Join the journey. Be part of a care revolution led by a woman whose life has been defined by service, sharpened by experience, and now, inspired by purpose.
Empowering
We Empower Our Clients
We want to be the first place patients think of when seeking any nursing needs. We do this by empowering our clients by instilling faith and optimism in them. Our attention is on the expectations and needs of our clients by offering timely and responsive services. The happiness and satisfaction of our clients are what drive us. We understand that it is with you and because of you as a client that we remain in business.
At DICTRA, our nurses, care assistants, and support workers are committed to offering any homecare services required. DICTRA believes in the independence and respect of the client, and our nurses are sensitive to our clients’ expectations, needs, and cultural differences. You can depend on us for all your home care needs because we are committed to offering quality care for every client.
Our Aims and Objectives
DICTRA Key Objectives
- To ensure that our services conform to regulations set out in accordance with the Recruitment Law, Working Time Regulations, Care Quality Commission, UK Border Agency, and other relevant authorities.
- To provide services that are thoroughly vetted and ensure that personnel assigned work are of the highest quality, whether they are qualified Nurses, Health Care Workers.
DICTRA Aims
- To provide assurance and guarantee that all contracts meet the terms as stipulated by all parties involved; whether it is the temporary worker, the agency, or the contractor.
- To ensure we meet all policies as set out in the Policy Handbook and work towards providing affordable, quality health care services.
- To deliver an effective and efficient service.
- To respond to requirements by the deadlines set by clients.
- To ensure that all complaints are dealt with promptly and satisfactorily.
- To continuously monitor our service through the quality monitoring system and incorporate new innovations.
